Information about purchasing tickets for the Tokyo 2020 Olympic Games
At this stage, only residents of Japan have been eligible to purchase tickets from the Tokyo 2020 Official Ticket Website. Overseas residents are kindly requested to purchase tickets from their country’s designated Authorised Ticket Resellers (ATR).
For residents of Japan, the first and second lottery ballots have now closed. Tickets will be available to purchase from Tokyo 2020 Official Ticket Boxes (Tokyo) from Spring 2020. Tickets are planned to be delivered after May 2020.
Latest sales schedule for Tokyo 2020 tickets
Important information for those who have purchased tickets for the men's and women’s marathons
During the IOC Executive Board meeting held on 4 December 2019, a decision was made to change the venue for the men's and women’s marathons to Sapporo Odori Park. Because Sapporo Odori Park is a public venue, the men's and women’s marathons will not be ticketed events. For spectators who have already purchased tickets for the men's and women’s marathon events, please refer to the updated information below.
Postal information for Tokyo 2020 tickets
If you have selected paper tickets (postal delivery), please check your delivery address from the Purchase History on the "My Ticket" page of the Official Ticket Website no later than 23:59 (JST) Thursday 2 April. Please note that ticket the type cannot be changed.
Residents of Japan
Important information about purchasing Tokyo 2020 Tickets
When purchasing Tokyo 2020 tickets, use the Official Ticket Sales Channels.
To avoid involvement in any criminal activities such as fraud, you are strongly advised not to purchase tickets from any source other than official ticket sales channels (i.e. Official Ticket Website, Official Ticket Box Offices or Authorised Ticket Reseller). It is possible that tickets sold on unofficial channels such as auction websites may be invalid or counterfeit tickets. The Terms and Conditions for the Purchase and Use of Tokyo 2020 Tickets specifies that entry to venues will be denied to individuals in possession of a ticket purchased from unofficial channels. Please take the utmost caution to ensure that you do not fall victim to illegal ticket reselling, acts of fraud, etc.
Improper acts relating to IDs, such as ID registration with false personal information, creation of multiple IDs, loan, transfer, sale and purchase and pledge of rights relating to IDs including allowing third parties to use IDs and passwords, and lottery applications with use of multiple IDs, are prohibited under the applicable terms and conditions. Upon the time such acts have been found, each of the affected applications, purchases and ticket purchased will be invalidated, and the related ID user qualifications may be suspended.
Enquiries by web form
Please note that, depending on the content of the enquiry, it may take some time for us to reply, and in some cases we may be unable to provide an answer to a specific enquiry. Thank you for your understanding.