Tokyo 2020 Volunteers

More than 110,000 volunteer roles in total are expected as part of the Olympic and Paralympic Games Tokyo 2020. This number includes 80,000 roles for Games Volunteers, 30,000 roles for City Volunteers recruited by the Tokyo Metropolitan Government, and a number of volunteer opportunities through other local municipalities hosting competitions during the Games. The Tokyo Organising Committee of the Olympic and Paralympic Games (Tokyo 2020) will be accepting applications for Games volunteers.

City Volunteers will be recruited by the Tokyo Metropolitan Government and other local municipalities hosting the competitions separately.

Summary of the Games Volunteer Application Guidelines

Games volunteers will be directly involved in assisting Games' operations before, during and after the Tokyo 2020 Games, and will be expected to play an active role in helping to create a positive and exciting atmosphere, thus contributing to the overall success of the Games.

It is essential that we involve a diverse range of people working towards the realisation of a successful Games, regardless of age, gender, nationality or the presence or absence of an impairment.

Games volunteers will be the public face of the Tokyo 2020 Games and will play an indispensable role in the success of the Olympic and Paralympic Games. Tokyo 2020 requires potential volunteers who are passionate about contributing to the success of the Games. You must enjoy working together as part of a team with others involved in the Games, be keen to gain a once-in-a-lifetime experience of being part of the operations of the world's greatest sporting event, and be eager to play a key role in creating a positive and exciting Games atmosphere.

Number of Games Volunteer Opportunities

80,000

Number of Volunteering Days

In principle, volunteers will be required to work for at least ten days before, during and after the Olympic and Paralympic Games. Depending on Games competition schedules, the content and location of volunteer activities, and working shifts, the number of days volunteers will be required to work may be reduced to less than ten days.

Pre-Games preparations are expected to begin in April 2020.
The Olympic Games will be held from Friday, 24 July to Sunday, 9 August, while the Paralympic Games will be held from Tuesday, 25 August to Sunday, 6 September 2020.
In principle, volunteers will be required to work for up to five consecutive days.
Those who would like to undertake volunteer work at both the Olympic and Paralympic Games may be required to work ten or more days at each event - a total of 20 or more days.

Daily Hours

Approximately eight hours per day including rest breaks and standby times.
Actual shift lengths depend on event schedules, activities, activity sites, etc. Meal breaks are not included in the volunteer working hours.

Age and residential requirements

Applicants must fulfil the following two requirements

  • Born prior to 1 April 2002
  • Japanese national or person with valid visa permitting residence in Japan during the volunteer period (temporary visitors included)

Recruitment Period

Mid-September through early December 2018

Please note that a further application period may be held depending on the preparation status.

Method

Applications will be submitted online.
The detailed application is currently being prepared and will be made available on the Tokyo 2020 website.
The volunteer website and application will be accessible as per the Tokyo 2020 Accessibility Guidelines.

Applicant Categories

Individuals only

Fields of Activity and Target Numbers

  • Please note that this may be subject to change as Games operational planning advances.
  • Applicants will be assigned to one of the following volunteer categories.
  • Applicants may select up to three preferred volunteer categories. Please note, however, that stating your preferred category does not guarantee that you will be assigned to the category of your choice.
Field Key Roles / Description and Target Numbers
Any Participating as a Games Volunteer for any role or activity
Guidance
  • Guiding spectators and other participants at venues and other facilities, checking tickets and supporting security checks.
  • Providing guidance and assistance at airports and hotels to ensure that Olympic and Paralympic-related participants are able to enter Japan and secure accommodation smoothly.
Target No. 16,000 to 25,000
Events Supporting competition operation at the competition venues and training venues.
Target No. 15,000 to 17,000
Mobility Support(driving, etc.) Driving vehicles to transport Games participants between venues comfortably and safely.
Target No. 10,000 to 14,000
Personal Support
  • Welcoming overseas delegations to ensure they have smooth working conditions in Japan.
  • Welcoming overseas delegations at airports and venues, etc.
  • Providing athletes with foreign-language support before and during their stay at the Athletes' Village to enable them to prepare for competitions.
  • Providing foreign-language support when athletes have media interviews after competitions.
Target No. 8,000 to 12,000
Operational Support
  • Providing transportation for medical participants when an athlete isinjured.
  • Distributing uniforms (to volunteers, etc.) at the uniform-distribution facility.
  • Issuing IDs to Games participants based on pre-registered information at uniform-distribution facilities, venues, airports, etc.
  • Registering staff members at check-in points at the start of each day.
  • Administering the distribution of equipment to teams, media and other Games participants arriving from overseas at the Athletes' Village and at the media centres.
Target No. 8,000 to 10,000
Healthcare
  • First responders providing swift initial treatment to spectators or Olympic and Paralympic Games-related personnel who suffer sudden illness or injury.
  • Providing support to transport an injured athlete to the first-aid room Supporting tests administered by doping officials to athletes.
Target No. 4,000 to 6,000
Technology
  • Supporting the distribution, collection, etc., of technology and communications equipment.
  • Entering data and displaying event results at competition venues.
Target No. 2,000 to 4,000
Media
  • Providing a wide range of support measures to members of the domestic and international media to ensure they are able to efficiently conduct interviews, etc.
  • Supporting management of reporters and photographers and supporting press conference operations.
  • Supporting photographic and video recording of the Tokyo 2020 Games and issuing the Athletes' Village newspaper.
Target No. 2,000 to 4,000
Ceremonies Supporting role at medal and other ceremonies. Role may include guiding athletes and other Games-related personnel to required positions as well as conveying medals and other commemorative items.
Target No. 1,000 to 2,000

Processes

Pairing applicants with preferred volunteer working categories and locations, and informing applicants of assigned category / role and location of volunteer activities.

Schedule

schedule
Date Description
Late Jul. 2018 Start of volunteer recruitment campaign in Japan
Mid-Sep. to early Dec. 2018 Applications accepted
Jan. to around Jul. 2019 Orientation notifications (briefing, interviews, etc.)
From Feb. 2019 Participation in orientation session
From Sep. 2019 Notification of training sessions
From Oct. 2019 General training
From Mar. 2020 Notification of role and location of volunteer activities
From Apr. 2020 Role-specific and leadership training
From May 2020 Uniform distribution
From Jun. 2020 Venue-specific training

Applicants whom we are unable to assign to their preferred working role and location will be contacted in September 2019.

Orientation

Each applicant will be required to attend one orientation session, which will last for approx. two hours. We will be conducting an interview during the orientation session to enable applicants to gain a feel for the atmosphere of the Olympic and Paralympic Games, and to raise teamwork levels.

Location1 Dates (Planned) Comments
In Tokyo Feb.-May 2019 5 days per week
Outside Tokyo2 Apr.-Jul. 2019 2 days per region
Overseas Mar.-Jul. 2019 Via video call conference
  • Actual locations will be notified separately
  • Hokkaido, Miyagi, Fukushima, Ibaraki, Shizuoka, Aichi, Osaka, Fukuoka (possibly others)

Generic Training

Each applicant will be required to attend one general training session, which will last for approximately 3 - 4 hours.
The general training session will be aimed at enabling applicants to gain basic knowledge required as Olympic and Paralympic volunteers.
Applicants will be able to select their preferred location for attendance at training sessions on their application. After receiving notification of required attendance, applicants will be able to select their preferred dates from among the following options.

Location1 Dates (Planned) Comments
In Tokyo Oct. 2019 to Feb. 2020 5 days per week
Outside Tokyo2 Oct. 2019 to Jan. 2020 2 days per region
In Tokyo(Overseas) From Jun. 2020 Details pending

1 Actual locations will be notified separately.
2 Hokkaido, Miyagi, Fukushima, Ibaraki, Shizuoka, Aichi, Osaka, Fukuoka (possibly others)

Items provided to volunteers

  • Volunteers will be provided with a set of originally-designed Olympic and Paralympic Games volunteer uniforms (shirt, jacket, trousers, cap, shoes, bag). Please note that for certain items volunteers may receive more than one item.
  • Food and beverages during the volunteer activity.
  • Insurance specific to the volunteer activity
  • A certain amount to assist with transportation cost between the volunteer's place of residence or accommodation and his/her volunteer working location.

In case transport/accommodation expenses arise for the volunteer to travel between his/her home and the place of residence during the orientation and training sessions as well as the actual volunteer activity period, such expenses must be incurred by the volunteer.

Offers and Confirmation

Those applicants who attend the orientation and training sessions and are assigned a volunteer role will be offered to become a Tokyo 2020 Games Volunteer.
Please note that the above offer will be cancelled in the event of any of the following:

  • If the volunteer requests the offer to be cancelled.
  • If the volunteer engages in any activity that damages the image of the Tokyo 2020 Games.
  • If the volunteer engages in any activity that severely obstructs or damages teamwork.
  • If the volunteer engages in any activity that is deemed as a hindrance, annoyance, etc. to any Games spectator or Games-related personnel.
  • If any information contained in the original application form is clearly found to be false.

Volunteer Strategy for the Olympic and Paralympic Games Tokyo 2020

The Tokyo 2020 Organising Committee and the Tokyo Metropolitan Government have put together a collection of basic concepts which will guide the recruitment and training of volunteers for the Tokyo 2020 Games. You can access it via the following link: