Cookie Policy

1. Use of cookies and similar technologies

The Tokyo Organising Committee of the Olympic and Paralympic Games ("the Committee") collects certain information using cookies and similar technologies on Tokyo 2020's websites ("Tokyo 2020 Websites"), in order to analyse visitor usage, improve service, and provide services and ads that align with individual users' interests. This Cookie Policy explains these practices. For further information about how your personal information is handled and shared, please consult the Tokyo 2020 Privacy Policy.

The Committee reserves the right to modify this policy, either in whole or in part. Notice of any changes made will be provided on the website.

2. Definition: Cookies and similar technologies

The term cookie refers to data that is sent from a website and saved on visitors' devices (computers, mobile handsets, etc.) when they access the website, as a tag that allows the device in question to be recognized.

Tokyo 2020 Websites use two types of cookies: first-party cookies, which are created by the Committee, and third-party cookies, which are sent via the website by partners of the Committee (agencies serving ads on websites that have been visited, providers of software used by the Committee to analyse usage of the website, etc.). Through the use of cookies it is possible to obtain information such as how many times a device has visited a website and which other websites have been visited by the user in question in the past.

A similar technology known as a beacon (or pixel), which is used to send information from users' devices to a server, can be embedded in online content such as video or email messages. By using beacons, it is possible to obtain information from user devices, including how many times content has been viewed, the times and dates of such viewings, and whether an email message has been opened.

As described in Section 4 below, functionality associated with cookies and similar technologies can be disabled via browser settings.

3. Purposes for which cookies and related technologies are used

(1) Assessing usage data and improving service
The Committee may collect, analyse, and use information related to visitors' usage of Tokyo 2020 Websites using cookies and similar technologies in order to improve the websites and services offered to users. Tokyo 2020 Websites primarily use the following tool for this purpose:

People Driven DMP uses the IP address to distinguish access from the EU territory and does not in any way store log data.

In addition, the following application uses cookies to improve the application service and the Committee provides the service using the application:

(2) Distributing ads
The Committee uses ad distribution services to display ads when users who have visited Tokyo 2020 Websites in the past visit certain pages. To that end, cookies and related technologies are used to collect information about users' browsing history on Tokyo 2020 Websites. The principal ad distribution services used by the Committee are listed in Section 4 (2) below. For more information about how to disable ads, please see Sections 4 (1) and (2).

(3) Improving usability
In order to improve your website experience, the Committee uses cookies and similar technologies. They will store the selected information, prevent from repeatedly showing the same selection screen, or storing your input data and confirming it in the following page or avoiding to request you the same input including plug-in of social network services (SNS) such as "Like" on Facebook or "Tweet" on Twitter or social log-in services such as those allows you to log in with your account of Google, Facebook or LINE.

4. How to disable cookies and related technologies

(1) Disabling all cookies
Cookies saved on user devices are retained until either the user deletes them or they expire. Although most browsers accept cookies by default, that functionality can be disabled by changing the browser's settings. Disabling cookie functionality may prevent use of some or all of the website's functionality, and some pages may not display properly.

For more information about how to change cookie settings in your browser, see the following links:
Google Chrome (Open in a new window)
Microsoft Internet Explorer (Open in a new window)
Microsoft Edge(Open in a new window)
Mozilla Firefox(Open in a new window)
Apple Safari(Open in a new window)

(2) Disabling cookies from a specific source
To disable Google Analytics, described in Section 3 (1) above, download the Google Analytics Opt-out Browser Add-on from the page provided by Google at the link shown below, install the add-on, and then change the browser's add-on settings. Note that use of products and services provided by Google Inc. may be impacted by use of this add-on.

Google Analytics Opt-out Browser Add-on in a new window)

To disable People Driven DMP, go to the following website of DENTSU INC. and scroll down to "4. Purposes of Use and Acquisition Method of Informative Data; Opt-out" and click “「I do not wish to accept cookies from data management platforms.” in a new window)

To disable display of the ads described in Section 3 (2) above, access the page provided by each ad distributor at the links shown below and disable cookies from each. Please note that use of the products and services offered by the companies in question may be impacted by making these settings.

Ad distributor Privacy (cookie) policy Information about how to disable ads
Yahoo Japan Corporation Yahoo! Japan Privacy Policy(Open in a new window) Disabling behaviour-targeting ads(Open in a new window)
Google Japan LLC and Google Network Google Privacy Policy(Open in a new window) Opt out of seeing personalised ads(Open in a new window)
Facebook Japan Cookie & other storage technologies(Open in a new window) About Facebook Ads(Open in a new window)
Twitter, Inc. Our use of cookies and similar technologies(Open in a new window) How Twitter Ads Work(Open in a new window)
LINE Corporation LINE Privacy Policy(Open in a new window) Settings>Privacy>Ad settings>Turn off Personalized ads setting
Sizmek Japan Sizmek Privacy Policy(Open in a new window) Opt-out Options(Open in a new window)

(3) Disabling beacons
Beacons contained in online content can be disabled by disabling cookies as described in Section (1) and (2) above. In some cases, beacons contained in email messages can be disabled by configuring your email client so that it does not download images contained in messages. However, not all email clients provide such functionality. If you are unable to disable image downloading, unsubscribe to the email newsletters you receive.

5. Inquiries

Inquiries concerning the Committee's cookie policy should be directed to the following contact:

Tokyo 2020 inquiry hotline
Phone number: 0570-09-2020 (toll call)
Hours: 9:00 a.m. to 5:00 p.m. on weekdays
Closed Saturdays, Sundays, public holidays, and over New Year's.